Privacy & Terms
Last Updated: January 21, 2026
At The Idea Haven, accessible from https://theideahaven.ca, your privacy matters to us. This Privacy Policy explains how we collect, use, and protect your personal data in compliance with global privacy standards including GDPR (EU), CCPA (California), PIPEDA (Canada), and more.
Privacy Policy
1.Information We Collect
We collect personal information you voluntarily provide to us, including:
- Name
- Email address
- Phone number
- Billing address
- Payment details (handled securely processed via third parties)
-Social media handles
-Your website (if submitted via forms)
-IP address and cookies (for analytics and functionality)
-Any other details you choose to share via forms or communication
2. Legal Bases for Processing (GDPR)
Where applicable, we process your data on the following legal grounds:
- Consent: You agree to us collecting your info when you sign up for newsletters or contact forms.
- Contract: We need your info to deliver the services you requested.
- Legal obligation: We comply with laws requiring us to keep certain records.
- Legitimate interests: We may use your data to improve our website and services or prevent fraud, balanced against your privacy rights.
3. How We Collect Information
We collect data when you:
-Fill out forms on our website
- Subscribe to newsletters or marketing communications
- Purchase services or digital products
- Interact with our social media or marketing tools
- Use our website (via cookies and tracking tools)
4. How We Use Your Information
We may use your information to:
-Respond to your inquiries and deliver our services
- Process payments securely
- Send marketing emails (with your consent) and updates
- Improve website functionality and analyze traffic
- Comply with legal obligations
We collect your email address with your consent when you opt into our newsletter.
5. Cookies & Tracking Technologies
We use cookies and similar technologies to enhance your experience, analyze site usage, and deliver personalized content. On your first visit, you will be asked to consent to nonessential cookies. You may withdraw your consent at any time via your browser settings.
6. Sharing Data with Third-Parties
We share your data only with trusted service providers who help us operate the website and business, such as:
Payment processors (e.g., Stripe, PayPal)
Email marketing platforms (e.g., Flodesk, Mailchimp)
Website hosting and analytics providers (e.g., Google Analytics)
Scheduling or client management tools (e.g. Acuity, Calendly, Zoom, Notion, Google Meet)
These providers have their own privacy policies and are obligated to protect your data.
7. Data Retention
We retain your personal data only as long as necessary to provide services, comply with legal requirements, and protect our interests. When data is no longer needed, we securely delete or anonymize it.
8. Your Privacy Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access and receive a copy of your data
- Correct inaccurate or incomplete data
- Request deletion of your data (subject to legal obligations)
- Restrict or object to certain processing activities
- Data portability (transfer your data to another provider)
-Withdraw consent at any time (without affecting prior processing)
- Lodge a complaint with your local data protection authority
You may unsubscribe from our emails at any time using the link provided at the bottom of each email.
Cookies can be disabled via your browser settings.
You may request access to, correction of, or deletion of your personal data by contacting us at taylor@theideahaven.ca.
9. Minors
This website is not intended for individuals under the age of 13 (or 16 in some jurisdictions). We do not knowingly collect personal information from children.
10. Data Security
We take appropriate security measures to protect your data, but no method of transmission or storage is 100% secure. By using this website, you acknowledge this risk.
11. International Transfers
If your data is transferred outside your country (e.g., from the EU to Canada or the US), we ensure adequate safeguards are in place to protect your information according to applicable law.
12. Changes to this Policy
We may update this Privacy Policy from time to time. We encourage you to review it periodically. Your continued use of the site constitutes acceptance of the updated terms.
13. Contact Us
Questions? Concerns? Data requests? Reach out anytime at taylor@theideahaven.ca
Terms & Conditions
Welcome to The Idea Haven! These Terms & Conditions ("Terms") govern your access to and use of our website and services. By using this site, you agree to these Terms. If you do not agree, please do not use the site.
1. Who We Are
The Idea Haven provides creative services including brand messaging, copywriting, and educational content to support entrepreneurs, freelancers, and creative business owners.
2. Use of This Website
You agree to use this site for lawful purposes only. You must be at least 18 years old to use this site or engage in services. By accessing the site, you confirm that any information you provide is accurate and truthful.
3. Services & Payment
We offer services such as copywriting, strategy, and digital products.
Payments are processed securely via third-party platforms (e.g., Stripe).
Prices and offerings may change at any time without notice.
Refund policies are clearly stated for each offer. Unless otherwise noted, service payments are non-refundable due to the custom and creative nature of the work.
All content on this site—including text, graphics, images, downloads, and branding—is the property of The Idea Haven unless otherwise credited. You may not copy, modify, or distribute any content without express written permission.
You’re welcome to share links or short excerpts with proper credit and a link back to our site.
4. Intellectual Property
5. No Guarantees
While we aim to deliver high-quality work and educational content, we cannot guarantee specific results. Your success depends on many factors beyond our control—including your implementation and effort.
6. Links to Third Parties
This site may include links to third-party websites or services. We’re not responsible for the content, terms, or privacy practices of those sites.
7. Limitation of Liability
To the fullest extent permitted by law, The Idea Haven is not liable for any indirect, incidental, or consequential damages resulting from your use of the website or services.
8. Termination
We reserve the right to deny access to the site or services to anyone at any time for any reason, including a breach of these Terms.
9. Governing Law
These Terms are governed by the laws of Canada, and any disputes will be handled in the courts of the applicable province.
10. Contact Us
If you have any questions about these Terms, please contact us at:
📧 taylor@theideahaven.ca